Daisychain Invitations Made in the UK

*If you require assistance in completing any of the order forms or need any questions answered, then please don't hesitate to telephone or fax us on 0044 (0) 1189 821039. If we are dealing with other clients you will be prompted to leave a message. Please don’t just hang up, we will call you back.

Alternately you can of course contact us by email at

1. Is there a sample charge and is it refundable?

Yes there is a charge of £2.00 for each sample we send. The cost is non refundable, but will be deducted from the final total, should you place an order with us

2. How are the cards made?

All our cards are individually hand crafted. We use good quality materials from a regular suppler for all components of our cards. Materials may include paper and fabric flowers, exquisite ribbons and fabrics, glittery sequins to name a few.

*Please note: our cards should not be handled by children as the cards contain wires and small parts.

3. Will my invitation look exactly like the photo on your website?

Our cards are individually hand made to order, so a certain amount of variation should be expected

However, colour texture, ribbons etc may vary slightly due to supplies, but we will make every effort to reproduce as near as possible the design you have chosen.

4. Can a card be made up in my wedding colours?

Yes. Our stationery can be colour co-ordinated to match your theme.

5. Can you design a card specifically for me?

Yes. There’s nothing we would enjoy more, than to design a card especially for you.

For example, it could include themes, hobbies and pastimes, logo's, family crest/coat of arms etc.

6. Can I alter an existing card design?

Yes. Most of our designs can be adapted to suit your requirements.

7. Can you supply place cards, order of service, menu covers, etc in matching designs?

Yes. We offer a complete range, in all our designs, from Invitations through to Thank you Cards

8. Do the cards include an envelope?

Yes. Each card comes with a good quality white or ivory envelope.

*The Box card is ready for posting and the Fully Inclusive has is completed with a gold envelope.

9. What size are the cards?

We have a standard range of sizes for all our wedding cards, but should you wish to have a design in another size card, please call us to discuss your requirements.

Card type	Metric size (mm)	Imperial size (inches)
Wedding Invitation (Luxury)	104 x 150 & (104 x 203)	4 x 6 & (4 x 8)
Evening Invitations( Luxury)	104 x 150 & (104 x 203)	4 x 6 & (4 x8.)
Order of Service.	150 x 203	6 x 8
Menu Covers	150 x 203	6 x 8
Place Names	56 x 89	2 x 3
Thank you.	104 x 150	4 x 6
Wedding / Evening Response.	104 x 150	4 x 6
Celebration / Announcement.	104 x 150	4 x 6

Sizes are approximate.

10. Do you provide printed inserts?

Yes. The cost of your invitation includes a printed insert from the details you supply. All you will need to fill in by hand will be your guest’s names. Alternatively you can choose a blank insert for you to complete all the day’s details by hand

The inserts for other special occasions, like party invitations, engagement announcements, new baby, new home, are left blank for you to complete, but should yuou wish to have them printed, you only need to call us.

We use good quality ivory marbled paper, for all wedding/ceremony stationery and white for our occasion cards.

A variety of wording and fonts can be viewed on our website: htp://www.daisychaininvitations.com

11. How will I know what the insert will look like?

Once you have placed an order, we will send you 2 copies of the insert for your approval.

You will be asked to counter sign one insert accepting that it is exactly correct and return the insert to

Daisychain Invitations. The second insert is a copy for your own records

The proof reading will be the customer’s responsibility. Any changes made after we have received your signed acceptance will incur an additional charge for work and material.

PLEASE TAKE TIME TO CHECK ALL DETAILS ARE CORRECT AND MAKE ANY AMENDMENTS BEFORE SIGNING AND RETURNING THE CONFIRMED INSERT.

*Daisychain Invitations will not accept responsibility for errors or amendments on the printed inserts once we have received the signed insert, confirming the wording is correct.

*Errors made by Daisychain Invitations Ltd will be rectified free of charge.

12. Can the Guests names be printed on the inserts?

Yes we can offer this option if requested. We will forward you our electronic guest list form for you to complete when the order is placed.

*Please note we can only accept the guest list in an electronic format on our own forms to avoid spelling errors.

13. Can the inserts be printed in another language other than English?

Yes, English is our main language, but should you require an alternative language, we will do our utmost to meet with your request.

14. How much are the Wedding/Ceremony/Celebration invitations & cards?

Prices can be found on our website: www.daisychaininvitations.com

15. Is there a minimum order quantity

We firmly believe that it is your day and we should attempt to cater for your needs therefore, the only requirement we have is that a minimum of 5 cards must be ordered.

16. How long before the occasion should the invitations be sent out?

We recommend that for a Wedding or Ceremony, your invitations should be sent out to your guests at least 8-12 weeks before your big day. This allows time for your guests to reply and for you to organise the day’s proceedings, reception, hotel arrangements, flights etc.

For Celebration parties and other Special Occasions, it would be left to the individual person organising the event to decide how much notice they require to send out the party invitations.

* Remember our ‘Save this Date’ Tags are a wonderful way to ask your family and friends to keep this very special date free for your ‘BIG DAY’ before sending out your invitations

17. When should I place my order?

We recommend that for Weddings or Ceremonies/ that you place your order a minimum of 18 weeks before the date. Allowing 6 weeks for your order to be produced and 12 weeks for you to complete and despatch your invitations

Ideally we like at least 6 weeks to actually produce your hand made invitations, but of course, if you require delivery sooner than this, we will pull out all the stops to try and accommodate you.

18. How do I place an order NOT on-line?

Should you not be able to place your order on-line, we will send you a copy of the order form for completion by hand and you can return it to us by either post or fax.

Alternately, if you have Microsoft Word we can email an electronic copy of the order form.

Or, simply call us on 0044 (0) 1189 821039 and we will advise you.

On receiving your completed order form we will send a confirmation with an Order Reference Number which should be quoted in all correspondence to us together with a delivery date.

Placing an order means you have agreed to the terms quoted in this document.

19. How and when do I pay for my order?

Payment can be made using a credit/debit card on-line via the secure website PayPal.

Our email address is dcinvitations@yahoo.co.uk.

Or payment can be by cheque, made payable to Daisychain Invitations Ltd,
please telephone 0044 (0) 1189 821039 for postage details. If we are dealing with other clients you will be prompted to leave a message. Please don’t just hang up, we will call you back.

We will require 7 days clearance for cheques from the date we receive them.

Please refer to our order form for deposit and final payment.

20. How much is Postage and Packaging?

We only use the Royal Mail Special Delivery service for all UK orders. This is to ensure that a trace can be placed on all orders despatched. You will be required to sign for receipt. If you want the packages to be sent to alternative address (e.g. work) then we can do this for you. We have four postage and packaging tariffs. If you are resident overseas there will be additional charges of which we will make you aware before placing your order.

POSTAGE & PACKAGING (UK Orders)
Order Value	Cost
Up to £15.00	£1.20
£15.01 to £25.00	£5.00
£25.01 to £49.99	£8.00
£50.00 to £299.99	£15.00
Over £300.00	£20.00

21. How will my order be delivered

We use The Royal Mail Special Delivery service to ensure that there is a trace on orders despatched. On the order form, you will be asked to specify what delivery address and delivery date you require and be advised that you will need to be available to sign for receipt of the order. If you are resident overseas, there may be additional charges, of which we will make you aware before placing your order

* PLEASE NOTE THAT DAISYCHAIN INVITATIONS WILL NOT BE RESPONSIBLE FOR ANY COSTS INCURRED SHOULD THE ORDER HAVE TO BE REDELIVERED IF A SIGNATORY IS NOT AVAILABLE AT THE DESIGNATED POSTAL ADDRESS, OR ON THE SPECIFIED DELIVERY DATE, NOR RESPONSIBLE FOR ANY DAMAGE TO THE ORDER AFTER A POSTAL SIGNATURE HAS BEEN RECEIVED.

22. What if I want to order additional invitations?

If you require additional cards we would be pleased to provide them. We have a minimum order of 5 cards and if it is not possible to include them in with your scheduled delivery order, there will be an additional delivery charge.

* We would advise that you order a few extra day and evening invitations to allow for any mistakes when completing them. You may also find that one of your guests may be unable to attend and so you have extra space.

23. What if I have to make an amendment to my order or insert?

We will strive to make any amendments you may have to make, but please note that there will be additional costs to any changes once the cards have been made and the inserts approved.

*We would advise that you order a few extra day and evening invitations to allow for any mistakes when completing them. You may also find that one of your guests may be unable to attend and so you have extra space.

24. What happens if I have to cancel my wedding order?

We have the following procedures to follow in the unhappy event that you have to cancel your wedding order.

Once your signed proof has been received, we will purchase materials and commence making your wedding order.

Should you wish to cancel the order after we have received the signed proof your initial deposit will be forfeited to cover materials purchased and labour.

25. What do we do with your personal information?

Daisychain Invitations will not knowingly pass on any personal information held or used to outside or secondary parties.